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This one-day programme helps professionals evaluate the importance of quality standards in relation to their business operations, and products and services. The programme delves deep into ISO 9001:2008, the internationally recognized standard for Quality Management System Requirements. It is an ideal introduction to quality standards and provides a platform from which to launch a quality management system. The standard provides a benchmark for organizations to meet national and international customer requirements in terms of product and service quality.

 

Why you should enroll

This is course is designed to meet local industry gaps in ISO 9001:2008 Quality Management Systems. Students will be privy to the following information:

  • How to define quality
  • The development of quality system standards
  • The structure of the ISO 9000 series
  • A clause-by-clause discussion of ISO 9001:2008
  • The importance of documentation and records
  • Quality Managements System (QMS) standard.

 

What this course offers:

These are the topics covered in the QMS Awareness programme:

  • The Meaning of Quality
  • Costs and Benefits Of QMS
  • Quality Management Principles
  • Introduction to ISO 9000 Family of Standards
  • Practical Issues Related to QMS Implementation
  • QMS Maintenance Process

 

Who is this course for?

  • Individuals assigned the responsibility to implement quality management systems in their organization
  • Individuals who need to understand the benefits of quality management for their organization
  • Those interested in or starting a career in quality management
  • Chief Executive Officers (CEOs) / Managing Directors / Business Unit Leaders / Departmental Heads
  • Management representatives appointed in terms of the standard – clause 5.5.2
  • Departmental quality representatives
  • Individuals identified by management for further development

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